8. Troubleshooting#
Use this chapter to diagnose and resolve OX Connector provisioning problems. It describes the available troubleshooting resources.
- Manage provisioning tasks
Check provisioning health, handle failed or blocked tasks, and re-provision data.
- Troubleshoot OX Connector on Nubus for UCS
Inspect log files and resolve deployment-specific problems, including stale OX database IDs, duplicate display names, missing group members, and invalid identifiers.
- Troubleshoot OX Connector on Nubus for Kubernetes
Read OX Connector and Provisioning Service logs, and resolve deployment-specific provisioning problems.
- Troubleshoot migration from functional accounts to shared accounts
Recover shared accounts after an interrupted migration from functional accounts.
- Collect information for a support ticket
Gather log messages, reproduction steps, expected behavior, and affected provisioning data for Univention Support.