6. Troubleshooting#

This section moved to the consolidated OX Connector for Nubus manual. For current prerequisite information, see Troubleshooting.

6.1. Log files#

This section moved to the consolidated OX Connector for Nubus manual. For current prerequisite information, see Log files.

6.2. Check the Provisioning Consumer#

This section moved to the consolidated OX Connector for Nubus manual. For current prerequisite information, see Check provisioning health.

6.3. CLI to monitor the current state#

This section moved to the consolidated OX Connector for Nubus manual. For current prerequisite information, see Manage provisioning tasks.

6.3.1. Health check#

This section moved to the consolidated OX Connector for Nubus manual. For current prerequisite information, see Check provisioning health.

6.3.2. Handling errors#

This section moved to the consolidated OX Connector for Nubus manual. For current prerequisite information, see Handle failed tasks.

6.4. Provisioning stops working#

This section moved to the consolidated OX Connector for Nubus manual. For current prerequisite information, see Resolve blocked provisioning.

6.4.1. Re-provision all data#

This section moved to the consolidated OX Connector for Nubus manual. For current prerequisite information, see Re-provision all data.

6.5. Ensuring the OX database ID integrity#

This section moved to the consolidated OX Connector for Nubus manual. For current prerequisite information, see Ensure OX database ID integrity.

6.6. Duplicated displaynames#

This section moved to the consolidated OX Connector for Nubus manual. For current prerequisite information, see Duplicate display names.

This section moved to the consolidated OX Connector for Nubus manual. For current prerequisite information, see Missing group members.

6.7. Collect information for support ticket#

This section moved to the consolidated OX Connector for Nubus manual. For current prerequisite information, see Missing group members.

6.8. Invalid values for OX_USER_IDENTIFIER or OX_GROUP_IDENTIFIER#

This section moved to the consolidated OX Connector for Nubus manual. For current prerequisite information, see Invalid values for OX_USER_IDENTIFIER or OX_GROUP_IDENTIFIER.

6.9. Troubleshooting migration of functional accounts to shared accounts#

This section moved to the consolidated OX Connector for Nubus manual. For current prerequisite information, see Collect information for a support ticket.